Shipping & Returns
Thank you for shopping with us and choosing our non-toxic pest control products to eliminate and prevent insects in unwelcome places. At Catcher Labs, it is our priority to provide high-quality products with high efficacy. We know that aesthetic is as important, therefore, our effective solutions come in style while bringing peace of mind.
We aim to deliver all orders within 7-10 business days once the order is processed. In case of any unexpected delay, we will inform you via email.
All orders will be shipped via a reliable courier service and a tracking number will be provided once the order has been dispatched. Orders will not be shipped during holidays and weekends.
We offer a 14-day return policy for all products purchased on our website, provided the item is in its original condition, with all tags and packaging intact.
To initiate a return, please contact our customer support team via email , and we will assist you in the return process.
Refunds will be processed within 5-7 business days of receiving the returned item. The refund will be made in the original form of payment.
In case you receive a damaged item, please contact our customer support team within 7 days of receiving the order, and we will assist you in resolving the issue.
We strive to provide the best possible customer experience and are committed to your satisfaction. If you have any questions or concerns,
please do not hesitate to contact us.